Online Investigation Services for Businesses

“A law firm that will do whatever they can to save your online reputation.”

Online Investigation Services

Is your business being anonymously attacked, defamed, harassed, or extorted online and you want to find out who is behind it AND put an end to it as soon as possible? Anonymous online attacks and invasions of privacy can have devastating effects on your business. It can lead to a decrease in customers and clients, negative publicity and severance of professional partnerships, and even having to close one’s doors for good.

For years, anonymous individuals have maliciously targeted, harassed, and defamed businesses online thinking they could hide behind their veil of anonymity without facing consequences for their actions. This is no longer the case.

Minc Law possesses an arsenal of investigatory tools and legal tactics to help all types of businesses identify and locate anonymous online perpetrators, put an end to the online attacks and defamation for good, hold internet perpetrators liable for their actions, and permanently remove damaging content associated with the attacks.

How We Approach Online Investigations

Our practice is dedicated to uncovering the identities of anonymous online perpetrators and holding them liable for their actions. We provide businesses with both aggressive representation and respectful and compassionate counsel.

 The experience we have gained from representing clients and businesses in thousands of internet-related cases and attacks from across the country and around the world helps us to understand not just the legal nuances of each case, but also the professional and social nature of a business’s distress.

Uncovering the identity and/or location of an anonymous perpetrator usually requires subpoenaing websites, hosts, and ISPs. At Minc Law, we utilize some of the most sophisticated technology coupled with legal techniques to identify those who appear to be anonymous and unidentifiable. We employ deep web advanced search tools, such as WHOIS and DNS lookups; metadata tracing and analysis; email and social media IP traps; website forensics; and private investigator services, as well as “John Doe” lawsuits and subpoenas.

After successfully identifying and locating anonymous internet perpetrators, we then leverage an arsenal of cost-effective legal tactics, tools, and strategies to secure court orders to remove unwanted online content, prevent future defamatory attacks, online harassment, extortion and obtain monetary compensation and relief for businesses.

 

How Online Investigations Work

Online Investigation Categories

Anonymous Internet Defamation

Has someone posted false and malicious things about your business on a consumer review and complaints website, social media website, blog, bulletin board, or other online platform and you want to know who is behind it? We have proven success identifying anonymous defamers online, removing defamatory content and fake consumer reviews, and filing defamation lawsuits against them to recover damages and hold them accountable.

Anonymous Consumer Reviews

Has your business been anonymously defamed on Yelp, Google Reviews, Amazon, Glassdoor, or another major consumer review website and you want to find out the identity of the reviewer? We can help you not only identify who is behind the fake reviews and attacks, but also remove the damaging and fake reviews, posts, and complaints.

Anonymous Complaints

Has an anonymous person posted fake complaints about your business, company, or service online and you want to find out who did it? We can leverage our arsenal of investigative tools and tactics to identify perpetrators behind fake online complaints, hold them liable for their actions, and remove the fake complaints in question.

Online Harassment

If your business is anonymously harassed online, it is critical to find out who is behind it. Our team of experienced internet attorneys can swiftly and effectively identify online harassers, blackmailers, and abusers, hold them accountable for their actions, and make sure they cease their unlawful behavior.

Extortion

Is an unknown extortionist threatening to release damaging information or media about your business unless you pay them a handsome sum? Are you in the dark about who it could be and want the threats to stop for good? We leverage an arsenal of investigative and technical tools to identify online extortionists and bring them to justice.

John Doe Lawsuits

Is your business the victim of anonymous online attacks and you are unsure if you can actually sue them? We can file John Doe lawsuits against unknown defendants and attackers to obtain subpoena power and the ability to conduct discovery. John Doe lawsuits enable us to identify and unmask anonymous persons, stop the online attacks and fake reviews, remove associated offending content, and secure monetary compensation for the damage suffered by your business and costs.

Why Choose Minc Law?

We not only possess a wide array of investigatory tools and tactics to identify and locate anonymous online perpetrators, reviewers, and defamers, we help businesses permanently put an end to online attacks for good, hold anonymous attackers liable for their actions, and remove damaging content associated with the attacks.

25,000+

Defamatory, negative, and unwanted webpages and content removed

1,300+

Satisfied clients!

125+

Cases in 22 states and 3 countries litigated

25,000+

Defamatory, negative, and unwanted webpages and content removed

1,300+

Satisfied clients!

125+

Cases in 22 states and 3 countries litigated

What Our Clients Say…

★★★★★

Honestly, your Firm has really uplifted my/our faith in this industry. I interviewed 8x law firms in this field before choosing Minc Law as our Law Firm and we have never doubted that decision for a second. You are all that you claimed to be via my initial consultation. Your client communication is outstanding. We also find you all to be very clever, emotionally intelligent, compassionate, empathetic, efficient, and extremely transparent. Nadeen, Darcy, yourself Aaron – everyone has been wonderful! THANK YOU!

– Elke O.

★★★★★

Aaron Minc has established himself as the world’s foremost eraser of fake news. In the virtual world of the Internet, where truth can be impossible to discern from fiction, Minc is the leading go-to lawyer who effortlessly wipes away the fiction. Thank you, Aaron, for making the world a better place.

– Scott T.

★★★★★

I had an amazing experience and couldn’t be happier with the service. Every thing was done as promised and agreed. Very professional, I highly recommend it.

– D.M.

★★★★★

When I started my defamation case with Aaron, I had no idea what was going on or how to fix it. Fast forward to today, and the defamation has been removed and the culprit has been identified. I feel like he is proficient at identifying applicable laws and managing the complex issues involved with defamation.

– John H. 

★★★★★

I worked with Melanie Hughs who assisted me in removing things from the internet that were spitefully put up. I was a little hesitant at first but well worth the money to have a peace of mind. I am so glad I used MINC. She was professional and courteous. She kept me informed, and was easy to get in contact with when I had questions. Thank You MINC

– Joey D.

★★★★★

Absolutely solved my problem, quick and just as promised. Some have mentioned the cost but I thought it was very fair and a much better result than using a service that claims to drive search results down on Google only to have it inch back to the top in 6 months. With Minc it is removed not driven down. These guys took it off the internet for less $. Completely satisfied.

– I.C. 

Ready to Get Started

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How It Works

We not only possess a wide array of investigatory tools and tactics to identify and locate anonymous online perpetrators, reviewers, and defamers, we help businesses permanently put an end to online attacks for good, hold anonymous attackers liable for their actions, and remove damaging content associated with the attacks.

Step 1

After submitting your information on our Contact Us page, messaging us via our chatbox, or calling our office, your inquiry and information will be reviewed by Minc Law paralegals to determine whether our firm is the right fit for your legal issue. Once our paralegals have reviewed your legal issue and determined we are the right fit for your matter, we will contact you within 24 to 48 business hours to schedule your free, initial no-obligation online investigation consultation.

Depending on your online investigation matter, it is entirely possible that you do not need to speak with an attorney at all. For example, Minc Law paralegals handle all Guaranteed Content Removals.

Step 2

During your free attorney consult you will be able to confidentially discuss your business’s online investigation issue and ask questions. You will also be able to get advice and strategy as to how we can assist with your legal matter. If you then hire our firm and become a client, we will generally start working on your matter immediately.

Step 3

Our attorneys draw on their specialized technical and business expertise to provide unique and cost-effective solutions to identify and locate anonymous online perpetrators, remove damaging content and stop online attacks (including cyberbullying, cyber harassment, online extortion, revenge pornography, and sextortion), and hold perpetrators liable for their actions. This includes:

 

  • Subpoenaing websites, ISPs, and hosts to determine the identities of anonymous perpetrators;
  • Utilizing deep web advanced search tools, metadata tracing and analysis, email and social media IP traps, website forensics, and private investigative services to identify anonymous perpetrators;
  • Filing internet defamation lawsuits (including “John Doe lawsuits”) to secure court ordered internet content removals;
  • Sending demand-letters to perpetrating parties;
  • Working closely with website administrators, third-party arbitration firms, and online content managers to swiftly remove defamatory online content;
  • De-indexing unwanted and damaging content from internet search results.

Costs for Online Investigation Services

Purchasing legal services to identify and locate anonymous online perpetrators is not like purchasing a house or a car. There is rarely a one-size-fits-all solution to cyber investigation services. Every situation is unique. Generally, we offer two types of services and pricing that we charge clients for all of our firm’s online investigation legal engagements. These are:

Hourly Non-Litigation Services

~ ($3,500 – $6,000+)

Hourly Non-Litigation Services are when a client retains our firm where no litigation is contemplated or involved as part of the legal engagement. These services generally involve the removal of news articles, blogs, consumer reviews, images, court pleadings, and other content that is typically either factual in nature or otherwise not actionable. However, they can involve almost anything, including, online harassment, cease and desist letters, extortion, sextortion, criminal conduct, pornography, revenge pornography, defamation, and other online privacy concerns.

Most Hourly Non-Litigation Services do not qualify as Guaranteed Removal Services and require an upfront retainer of $3,500$4,500.  The average cost of most Hourly Non-Litigation Services typically falls between $5,000$6,000. However, total costs will vary considerably based on a variety of factors. 

Litigation Services 

~ ($7,500 – $16,000+)

Litigation Services are appropriate when a client’s case involves filing in a lawsuit (or other types of involvement in litigation). We bill litigation services hourly, including expert witness services. Generally, we require a minimum retainer of $7500 for any litigation matter. Average total costs can go as low as $5,000$7,500, but on average fall between $14,000$16,000 for most of the matters we handle. Total cost of your litigation matter will be influenced by a number of important factors

You can find out more about Hourly Non-Litigation and Litigation Service costs over at our Pricing Page.

As with any sensitive legal matter, if you are interested in obtaining more specific advice or information regarding the costs and expenses related to your specific removal or case, you will need to speak directly with a legal expert.

Frequently Asked Questions

How Do You Locate Anonymous Online Perpetrators?

Attorneys most commonly identify anonymous online posters by:

  • Issuing subpoenas, and
  • Tracking IP data.

The number of steps involved in identifying an anonymous poster differs from case to case. Many posters take advantage of their anonymity to be deceptive and misleading. Some savvy posters even take efforts to cover their tracks, hiding behind fake accounts and emails.

Occasionally, the platform where the material was posted will have accurate identifying information for the poster. The process becomes more involved when a poster has hidden their identity through the use of fake names, emails, and accounts. The good news is, you can usually identify those who have tried to hide their identities.

Either way, the first step involves filing a lawsuit. You can file a complaint against “John Doe” before you know the true identity of the poster, based on the nature of the content they posted. With John Doe actions, an alias or username is used in court filings when the defendant’s true name is unknown.

Once you start the legal process with a viable legal claim, you can request subpoenas. A subpoena is a request for information that you can send to any internet platform. In this case, you’ll start by requesting a subpoena for the platform or host of the negative content. 

You can read up further by checking out our article on how attorneys identify anonymous persons online

Can a Minc Law Attorney Represent Me Even If I’m Located in a Different State?

Of course!

For both Non-Litigation and Guaranteed Removal Internet Defamation Matters, your location will not be an issue at all. Not being licensed or located in your state is no way a hurdle or impediment to Minc Law being able to represent you, provide legal services, and get results.

If you have a Litigation Matter, we are still able to represent you. But, if none of our attorneys are licensed in your state, or we have to file something outside of the United States, we will have to work with local counsel who is licensed in your state. This type of arrangement is something we do in almost all of our Litigation Matters.

At Minc Law, we represent individuals from across the United States AND the globe.

What is a John Doe Lawsuit?

A John Doe lawsuit is a lawsuit filed against a fictitious person (“John Doe”) in cases where the identity of the defendant is unknown. Simply put, they enable attorneys to utilize the legal process before the anonymous attacker has even been identified. John Doe lawsuits are typically approached as two “distinct lawsuits”: 

  • Action for discovery purposes, 
  • Action for relief (post-identification).

John Doe lawsuits enable attorneys to subpoena websites, ISPs, and online platforms to request identifying information about the anonymous defendant, and engage in the discovery process. Once the identity of the anonymous defendant is obtained, attorneys can then obtain relief for clients. 

What Are the Chances You Can Actually Identify This Anonymous Person?

In cases where we have multiple data points of attack to work with on an anonymous online individual, the information is relatively “fresh” (and not too outdated), and the perpetrator is not a high-level hacker in terms of their technical expertise, we can generally identify anonymous individuals 9 times out of 10. 

Schedule a Free Consultation

Receive a free, confidential consultation to discuss your case.

Schedule a Free Consultation

Receive a free, confidential consultation to discuss your case.