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Business Services: Consumer Review Removal

“Minc Law did an absolutely fantastic job at
helping me and protecting my professional reputation.”

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Consumer Review Removal

Defamatory and negative consumer reviews, posts, comments, and write-ups on websites such as Google, TripAdvisor, Yelp, Avvo, and Amazon, can have devastating effects on your business’s ability to operate and overall bottom line. Fake and damaging consumer reviews can cause decreased customer foot traffic, strained or severed business partnerships or advertising deals, and even having to close your doors for good. The reality of today’s digital consumer landscape is that people frequently formulate their first (and sometimes only) opinion about your business or service based on consumer reviews, so it is imperative that your business put its best digital footprint forward.

For years it has been widely believed that businesses have little if any options when victimized by defamatory and negative consumer reviews on the internet. This is no longer the case. At Minc Law, we can remove almost anything and everything. And we have an extremely high success rate in doing so.

Let’s take control of your business’s online reviews, profiles, and presence together.

If your business is defamed, shamed, or attacked in a consumer review (or barrage of reviews), hiring an internet defamation attorney may be your best course of action to remove content, identify the perpetrators behind it and hold them liable for their actions, and permanently stop to fake malicious consumer reviews and harassment.

Minc Law provides a full range of legal services to help businesses and services from all industries remove fake consumer reviews, file internet defamation lawsuits to hold perpetrators liable for their actions, remove defamatory and damaging consumer reviews, identify anonymous perpetrators (when applicable), and put an end to defamatory and negative consumer reviews, posts, press, and other content for good. We’ve built up an arsenal of legal tactics and strategies to guarantee consumer review and complaint removals from specific websites. We also help businesses monitor, repair, and take control of their online image and reputation.

How We Approach Removal of Consumer Reviews

Our practice is dedicated solely to internet content removals and privacy, so our clients will receive the specialized and highly experienced representation of a team of attorneys who stay up-to-date with the ever-changing internet laws and trends, while providing the highest level of service.

Most businesses that are defamed and attacked in consumer reviews just want the defamatory and damaging content removed from the internet as soon as possible.

We work with review authors to remove their reviews, flag and report reviews to the platform they are posted on, and liaise with online content managers, third-party arbitration firms, and website administrators to remove damaging consumer reviews. For example, if your business is the target of fake or malicious Google reviews, we can work with you to:

  • Flag damaging reviews on Google My Business and Google Maps,
  • Identify and understand Google’s content and review guideline policies,
  • Document and compile evidence to present to Google My Business Support,
  • Report and explain why the review violates Google’s review policies and guidelines.

However, those are not your only options when it comes to removing fake and malicious consumer reviews – filing an internet defamation lawsuit may be your best course of action.

At Minc Law, we have litigated over 350 cases in 26 states and 5 countries, served more than 2500 clients, and removed 50,000-plus pieces of defamatory reviews, posts, and content. We also have proven success identifying anonymous defamers and holding them accountable for their actions. The experience we have gained from representing clients in thousands of consumer review-related cases from across the country, and around the world, helps us to understand not just the legal nuances of each case, but also the financial, social, and personal nature of our clients’ distress.

We offer both Litigation and Non-Litigation services to remove consumer reviews from the internet. For example, we offer Guaranteed Content Removals from specific websites that we have a history removing content from on a regular basis. These do not require the filing of a defamation lawsuit or heavy attorney involvement. If your business qualifies for a Guaranteed Content Removal and we are unable to remove the content in question, we will refund your money for any content that we could not remove.

Our extensive experience helps us know exactly which solutions are the most effective and appropriate for removing defamatory and negative consumer reviews, posts, comments, profiles, and other damaging online content, and protecting your business’s online reputation.

Removing Unwanted Content Online

 

Remove Consumer Reviews From…

Consumer Review & Rating Websites

A half star or rating drop in your business’s online review profile can have devastating effects on revenue. We remove false, defamatory, and damaging reviews and content from popular rating websites such as Yelp.com, TripAdvisor.com, Amazon.com, and Avvo.com.

Consumer Complaint Websites

We leverage our arsenal of legal tools and tactics to remove defamatory and damaging information and posts from consumer complaints and review websites such as RipoffReport.com, PissedConsumer.com, and ComplaintsBoard.com.

Social Media & Professional Networking Website Reviews

Remove defamatory, negative, and malicious reviews about your business from popular social media and professional networking websites such as Facebook, Instagram, Twitter, LinkedIn, and more. This also includes fake business profiles, defamatory comments, and other damaging information from social media business profiles.

Scam Websites

Has your business or company been accused of scamming customers? We have proven experience removing defamatory accusations and complaints from scam reporting and smear websites such as Scam.com, DirtyScam.com, HowtoReportScams.com, WhoScammedYou.com, and ScamBoard.com.

Google

Google is the number one website and review platform consumers look to before engaging with a business, product, or service. We can flag fake Google reviews, compile evidence to report fake and malicious reviews to Google support, and secure court orders (when necessary) to remove damaging reviews, comments, and attacks.

Yelp

A half-star drop in your Yelp profile can be the difference between a thriving and bustling business and having to close it down for good. Put an end to defamatory and damaging Yelp reviews today before they impact your business’s ability to operate.

TripAdvisor

TripAdvisor is one of the first review websites consumers and travelers look at when engaging with a business. We can help your business quickly remove fake and damaging travel, hotel, restaurant, and business reviews on TripAdvisor.com.

 

Amazon

As the largest internet company by revenue in the world, Amazon is a prime target for fake consumer and product reviews. We have proven success reviewing fake, malicious, and inauthentic consumer and product reviews from Amazon.

 

Avvo

Are you an attorney, legal professional, or law firm that is the target of fake and malicious reviews on Avvo.com? We can swiftly remove damaging reviews, comments, and posts that jeopardize your practice and license.

 

Competitor & Employee Defamation

Have you suddenly received a barrage of fake reviews on your online business profile? Or is your business the victim of a targeted online harassment and defamation campaign? We can put an end to both competitor and employee defamation, identify who is exactly behind the attacks, and hold the perpetrators accountable for their actions.

Unfair Trade Practices

We can put an end to fraudulent, deceptive, unethical, and unlawful behavior that is causing damage to your business and misleading customers. Common examples of unfair trade practices include: misrepresentation, false advertising, deceptive pricing, and non-compliance with manufacturing standards.

 

Why Choose Minc Law?

We not only stop the spread of defamatory and damaging consumer reviews, we help businesses permanently remove defamatory and damaging consumer reviews and file internet defamation lawsuits to hold perpetrators accountable for their actions

25,000+

Defamatory, negative, and unwanted webpages and content removed

1,300+

Satisfied clients!

125+

Cases in 22 states and 3 countries litigated

25,000+

Defamatory, negative, and unwanted webpages and content removed

1,300+

Satisfied clients!

125+

Cases in 22 states and 3 countries litigated

What Our Clients Say…

★★★★★

Honestly, your Firm has really uplifted my/our faith in this industry. I interviewed 8x law firms in this field before choosing Minc Law as our Law Firm and we have never doubted that decision for a second. You are all that you claimed to be via my initial consultation. Your client communication is outstanding. We also find you all to be very clever, emotionally intelligent, compassionate, empathetic, efficient, and extremely transparent. Nadeen, Darcy, yourself Aaron – everyone has been wonderful! THANK YOU!

– Elke O.

★★★★★

Aaron Minc has established himself as the world’s foremost eraser of fake news. In the virtual world of the Internet, where truth can be impossible to discern from fiction, Minc is the leading go-to lawyer who effortlessly wipes away the fiction. Thank you, Aaron, for making the world a better place.

– Scott T.

★★★★★

I had an amazing experience and couldn’t be happier with the service. Every thing was done as promised and agreed. Very professional, I highly recommend it.

– D.M.

★★★★★

When I started my defamation case with Aaron, I had no idea what was going on or how to fix it. Fast forward to today, and the defamation has been removed and the culprit has been identified. I feel like he is proficient at identifying applicable laws and managing the complex issues involved with defamation.

– John H. 

★★★★★

I worked with Melanie Hughs who assisted me in removing things from the internet that were spitefully put up. I was a little hesitant at first but well worth the money to have a peace of mind. I am so glad I used MINC. She was professional and courteous. She kept me informed, and was easy to get in contact with when I had questions. Thank You MINC

– Joey D.

★★★★★

Absolutely solved my problem, quick and just as promised. Some have mentioned the cost but I thought it was very fair and a much better result than using a service that claims to drive search results down on Google only to have it inch back to the top in 6 months. With Minc it is removed not driven down. These guys took it off the internet for less $. Completely satisfied.

– I.C. 

Ready to Get Started

Talk to a member of our legal team to see if we can provide the expert services you need.

How It Works

Step 1

After submitting your information on our Contact Us page, messaging us via our chatbox, or calling our office, your inquiry and information will be reviewed by Minc Law paralegals to determine whether our firm is the right fit for your business’s legal issue. Once our paralegals have reviewed your business’s legal issue and determined we are the right fit for your matter, we will contact you within 24 to 48 business hours to schedule your free, initial no-obligation consumer review consultation.

Depending on your business’s consumer review issue, it is entirely possible that you do not need to speak with an attorney at all. For example, Minc Law paralegals handle all Guaranteed Content Removals from popular consumer advocacy, complaints, scam reporting, and shaming websites.

Step 2

During your free attorney consult you will be able to confidentially discuss your business’s consumer review issue and ask questions. You will also be able to get advice and strategy as to how we can assist with your legal matter. If you then hire our firm and become a client, we will generally start working on your matter immediately.

Step 3

Our attorneys draw on their specialized technical and business expertise to provide unique and cost-effective solutions to stop and remove damaging consumer reviews. This includes:

  • Working closely with website administrators, third-party arbitration firms, and online content managers to swiftly remove defamatory online content;
  • Flagging and reporting reviews to online rating and review platforms,
  • Subpoenaing websites, ISPs, and hosts to determine the identity of the anonymous reviewers;
  • Filing internet defamation lawsuits to secure court ordered consumer review and internet defamation removals;
  • Sending demand-letters to perpetrating parties;
  • De-indexing defamatory content from internet search results.

Costs for Consumer Review Removal Services

Purchasing legal services to stop and remove consumer reviews is not like purchasing a house or a car. There is rarely a one-size-fits-all solution to remove defamatory and negative consumer complaints. Every situation is unique. We offer three primary types of services and pricing that we charge clients for all of our firm’s consumer complaint removal legal engagements. These are:

Guaranteed Content Removal Services
~ ($1500 – $2500+)

Guaranteed Content Removal Services are offered for websites that we have extensively worked with in the past and regularly remove online content from. We charge a flat fee for guaranteed content removal services.

Websites that qualify for Guaranteed Content Removal Services generally include: “shaming,” “scam” and “cheater” websites. If your case qualifies for guaranteed content removal and we are unable to remove the online content, we will refund your money for any content that we cannot remove. The minimum amount we charge for our least expensive guaranteed removal is $1500. However, the average single site removal typically costs around $2500 or more. Total costs will depend on a variety of factors, like the number of websites content is posted on and the amount of work required to secure the removal.

Hourly Non-Litigation Services
~ ($3500 – $6000+)

Hourly Non-Litigation Services are when a client retains our firm where no litigation is contemplated or involved as part of the legal engagement. These services generally involve the removal of news articles, blogs, consumer reviews, images, court pleadings, and other content that is typically either factual in nature or otherwise not actionable. However, they can involve almost anything, including, online harassment, cease and desist letters, extortion, sextortion, criminal conduct, pornography, revenge pornography, defamation, and other online privacy concerns.

Most Hourly Non-Litigation Services do not qualify as Guaranteed Removal Services and require an upfront retainer of $3,500$4,500.  The average cost of most Hourly Non-Litigation Services typically falls between $5,000$6,000. However, total costs will vary considerably based on a variety of factors.

Litigation Services
~ ($7500 – $16000)

Litigation Services are appropriate when a client’s case involves filing in a lawsuit (or other types of involvement in litigation). We bill litigation services hourly, including expert witness services. Generally, we require a minimum retainer of $7500 for any litigation matter. Average total costs can go as low as $5,000$7,500, but on average fall between $14,000$16,000 for most of the matters we handle. Total cost of your litigation matter will be influenced by a number of important factors.

You can find out more about Hourly Non-Litigation and Litigation Service costs over at our Pricing Page.

As with any sensitive legal matter, if you are interested in obtaining more specific advice or information regarding the costs and expenses related to your specific removal or case, you will need to speak directly with a legal expert.

Frequently Asked Questions

What is Considered Internet Defamation?
Internet defamation refers to a false statement of fact that is published to a third-party on the internet that causes damage to you and your reputation.

Common examples of internet defamation include:

  • Fake business and consumer profiles on professional and social networking websites such as LinkedIn, Facebook, and Twitter;
  • Defamatory and malicious posts and comments on social networking websites, blogs, forums, and bulletin boards;
  • False reviews and information on blogs, comment sections, message boards, and other forums;
  • Disparaging and false attacks made by competitors and employees (or former employees);
  • Fake consumer complaints and reviews on popular consumer advocacy websites and platforms,
  • False write-ups and news articles,
  • Defamatory and damaging images and media.

For example, if someone has posted on Yelp falsely accusing your business of having discriminated against them or poisoning them, this will constitute defamation. However, if someone on your business’s Facebook profile that your restaurant has a poor hygiene record and your restaurant has consistently received D ratings by local food regulators, then there is likely nothing you can do and this will not constitute defamation.

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Can a Minc Law Attorney Represent Me Even If I’m Located in a Different State?
Of course!

For both Non-Litigation and Guaranteed Removal Internet Defamation Matters, your location will not be an issue at all. Not being licensed or located in your state is no way a hurdle or impediment to Minc Law being able to represent you, provide legal services, and get results.

If you have a Litigation Matter, we are still able to represent you. But, if none of our attorneys are licensed in your state, or we have to file something outside of the United States, we will have to work with local counsel who is licensed in your state. This type of arrangement is something we do in almost all of our Litigation Matters.

At Minc Law, we represent individuals from across the United States AND the globe.

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How Do I File an Internet Defamation Lawsuit?
To file an effective internet defamation lawsuit, there’s numerous considerations that must first be observed, as United States defamation law is always evolving and highly nuanced. When contemplating whether you should file an internet defamation lawsuit, we suggest focusing on the following three things:

  1. Do not draw unwanted attention to your matter;
  2. Adhere to your state’s respective defamation filing requirements and formalities;
  3. Contact an experienced internet defamation attorney to assist you.

If your business is the target of defamatory online attacks, posts, videos, or comments, and you want to file an internet defamation lawsuit, we recommend reaching out to an experienced internet defamation as soon as possible.

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Schedule a Free Consultation

Receive a free, confidential consultation to discuss your case.

Schedule a Free Consultation

Receive a free, confidential consultation to discuss your case.