Karin Marx

Client Intake Specialist

With her refined interpersonal skills and keen attention to detail, Karin evaluates each potential client’s unique online privacy case that comes her way. Her ability to gather and analyze critical facts, both subtle and significant, plays a pivotal role in her recommendations for the callers’ next course of action.

Karin’s educational background in psychology and professional background in customer service provide her with a non-judgmental, confidential, compassionate, and analytical approach to evaluating prospective client matters with precision, creating an environment of trust and comfort for those facing high-stress situations like sextortion, revenge porn, and online blackmail. As the first point of contact, she strives to ensure that every potential client feels understood and heard and comes away from their conversation feeling reassured and confident in their next steps.

Her ability to distill complex legal concepts into digestible information is an invaluable resource and pivotal for initial counsel to clients, helping them to thoroughly understand their available legal options to address their internet-related issues head-on. Karin also shares her insights by working with the marketing team to brainstorm and craft educational articles to answer key questions clients have before calling in and equip them for their future consults.

Outside of work, Karin can be found curled up with a good book, spending quality time with her family, and taking her husky on the occasional outdoor adventure.