Client Intake Specialist
As the first voice heard by all callers to Minc Law’s main line, AnnMarie attentively listens to each prospective client’s unique online privacy situation and applies her rigorous fact-finding and interpersonal skills to uncover relevant details, both big and small, which experience has shown her can have a substantial, and often life-changing, impact when making recommendations for their next steps.
AnnMarie understands how both she and the caller’s tone of voice and word choice helps determine the direction of the conversation and always strives to put them at ease in a time of high stress. She soothes a crucial level of anxiety for callers by explaining legal terminology, concepts, and processes in straightforward and digestible terms, helping set realistic expectations for the prospective client based on the facts provided. With empathy and an open mind, AnnMarie assesses each individual’s situation and provides them with the most effective legal options, resources, and services to resolve their internet issue.
This often involves scheduling a meeting with the appropriate Minc Law attorney, paralegal, or team member. And, in cases where Minc Law isn’t a right fit for their matter, AnnMarie provides guidance and referrals to other professionals and resources that may be able to best assist.
AnnMarie’s background in customer service has prepared her with a comprehensive arsenal of skills and experience needed to effectively evaluate prospective clients, their internet-related issues, and the most appropriate legal options and team members to provide representation.
AnnMarie enjoys roller skating, cooking, and spending time with her friends in her free time.