In this all-encompassing article and blog post, we’re going to walk you through how to secure a guaranteed removal of libelous and false reports and reviews from RepDigger.com, why it has become a hotspot for posting false complaints about libelous reviews, how to protect your business or company from online defamation and negative reviews, and several alternative methods to remove/suppress online defamation.
- If you’re looking to secure a guaranteed removal of defamatory and false reviews/reports from RepDigger.com, simply contact the online defamation removal attorneys of Minc Law today! At Minc Law, we’ve built up an arsenal of legal and removal tactics over the years, and can guarantee defamation removals from certain sites. And, we do it all for a flat reasonable fee. Head on over to our ‘Services’ page to have a look at the websites which we provide guaranteed defamation removals for (RepDigger included).
- If you’re a dentist or run a dental practice and want to protect yourself from online defamation and libelous reviews, we recommend the following:
- Refrain from responding to malicious and libelous reviews unless necessary,
- Implement rigorous practice standards to prevent negative and false reviews (ex. Acting professionally, asking clients for private feedback, and having extremely problematic clients sign an NDA),
- Claim all of your social media and directory website profiles.
Online Business Defamation Tip: Think twice before sharing another party’s post or tweet, as U.S. defamation and libel law has held individuals liable just for sharing! Online defamation is a highly nuanced and evolving area of law, so it’s extremely important to consult an experienced defamation removal attorney if you’re unsure of what does/does not constitute online libel.
Have you been the victim of false and negative reviews on RepDigger.com and want them removed? Simply contact the Internet defamation removal lawyers of Minc Law today to discuss your guaranteed removal. At Minc Law, we’ve built up an arsenal of legal and removal tactics over the years to be able to guarantee defamation removals from certain sites. And, we conduct said removals all for a flat, reasonable fee.
You can find the complete list of websites and online bulletin boards (RepDigger.com included) that we provide guaranteed defamation removals from by heading on over to our ‘Services’ page.
In our tenure as nationally recognized online defamation lawyers, we’ve litigated in over 22 states and 3 countries, secured the seamless and swift removal of over 25,000 pieces of content and websites, and boast a nearly 100% online defamation takedown rate.
So, what are you waiting for? It’s time to put an end to the online abuse and attacks before serious damage is caused to your reputation and livelihood.
We want to fight for your reputation!
Table of Contents
The Facts: What is RepDigger.com?
RepDigger.com is an extremely popular automatic online-reputation scoring service and platform, which generates online reviews and profiles for companies, websites, and brands. Specifically, the RepDigger utilizes a proprietary formula and algorithm to calculate a website, company, or brands’ reputation score from 0 to 100% (worst to best) to further assist consumers in their decisions.
When landing on RepDigger.com’s homepage, users are prompted with a search box, where they can sort through reviews, complaints, and posts by company, person, or phone number. Leaving a consumer review is as easy as heading over to their “Add Your Review” page, where all one needs to do is provide a company or brand’s details (ex. Website, full address, phone, and email), and a review. All posters/reviewers need to do is leave their name and email address (a measure which can easily be circumvented by a fake name and throwaway email).
Unfortunately, due to RepDigger.com’s popularity, and protection under Section 230 of the Communications Decency Act (a landmark piece of Internet legislation), it has become a go-to platform for users and businesses looking to libel and defame competitors. It’s also a popular platform for consumers to leave libelous and false reviews about companies.
Peaking at nearly 20,000 organic users per month back in early 2018, RepDigger’s online rating and review platform has held up, boasting roughly 12,000 organic users as of March 2019. Furthermore, according to marketing analytics and keyword research tool/platform SEMRush, RepDigger has over 1.3 million backlinks (incoming links to their website). RepDigger’s Facebook and Twitter pages also both boast over 350 likes each.
What’s interesting about RepDigger.com is that is has also become a popular online review platform for dental marketing agency ‘Local Search For Dentists’. It’s worth noting that several keywords pertaining to Local Search for Dentists are some of RepDigger.com’s top paid keywords. While RepDigger.com specifically tackles the dental search marketing agency Local Search For Dentists, we figured this post is also a good time to walk dentists and dental practices how to combat online defamation and false reviews – which we will tackle in Section 3.
Brand Reputation Protection Tip: With roughly 4 out of 5 online consumers reading online reviews before engaging with a business, service, or product, it’s extremely important to stay on top of your online reputation. We recommend establishing an online reputation and brand monitoring budget if you’re looking to keep up with how the general public/consumers view your service or product, and identify intellectual property infringers before serious damage is done to your brand.
Now, let’s turn to how to secure a guaranteed removal from RepDigger.com and similar websites.
Guaranteed Removal of False Reviews/Complaints From RepDigger.com
At Minc Law, we know what it takes to remove damaging, negative, and false content/reviews from the Internet. We’ve built up an impressive arsenal of legal tactics over the years to secure cost-effective and seamless removals from specific websites – RepDigger.com included. That’s right. We can guarantee a removal of defamatory and libelous content/reviews posted on RepDigger.com, simply reach out to us to schedule your free, initial no-obligation defamation consultation today!
Our goal is to enable victims of online defamation to secure swift and secure defamation removals without having to incur unreasonable or unnecessary legal expenses related to contentious motion filings and discovery. Specifically, we can help businesses, companies, and online services:
- Remove false information and complaints from consumer complaint websites (ex. RepDigger.com, RipoffReport.com, PissedConsumer.com, and Complaintsboard.com),
- Remove libelous and damaging reviews from rating and review websites,
- Eliminate the spread and posting of confidential and proprietary information which was obtained illegally or placed online without consent,
- Shut down websites and online platforms that are engaged in the practice of selling counterfeit goods, or infringing on a business or individual’s intellectual property and branding rights (ex. Copyrights, trademarks, and other good will).
You can find a complete list of all the websites and online bulletin boards that we offer guaranteed removals from over at our Services page. We can guarantee the removal of content from numerous types of websites, including; scam reporting websites, infidelity exposing websites, STD shaming websites, gossip columns and forums, and cheater/homewrecker exposing websites.
Keep in mind that even if a guaranteed removal is not an option for you or your business, we do support high success rates in our defamation removal tenure (nearly 100%). Furthermore, we’ve secured the effective removal of over 25,000 pieces of libelous content/websites. And, when necessary, we’ve successfully secured court ordered removals and search engine de-indexing.
Let’s get started today!
Libel Removal Tip: When confronting online defamation (specifically, libel), it’s important to understand that different states have different statutes of limitations for commencing one’s defamation claim. Oftentimes, slander (spoken statements) will have shorter statutes of limitations (generally around 1 year) due to the fleeting nature of oral evidence, while libel claims will have a longer statute of limitations. Don’t miss out on being able to bring your claim because you forgot to familiarize yourself with your state’s respective statutes of limitations!
How Dental Practices & Dentists Can Protect Their Online Reputation
Technological advances and the rise of user-generated content platforms have both played an important role in shifting societal thinking when it comes to searching out trusted information. According to the Edelman Trust Barometer, online search results are now the most trusted source of information for consumers looking for news, research, and information on a business or service.
Roughly 97% of consumers browse and read online reviews before choosing a local business, service, or product, with nearly 12% of consumers searching for such on a daily basis. And, they don’t just read them. They trust them too – a study by SEO and marketing tool platform BrightLocal notes that 85% of consumers trust online reviews as much as or more than personal referrals.
Unexpected defamatory and negative reviews could ultimately stand to sink your dental practice (or business) should they remain online for too long. Below are several tips for dental practices and dentists looking to protect their online reputation and fight online defamation.
Refrain From Responding to Reviews
While it may be tempting to respond to false and damaging online reviews/complaints about your dental practice, we generally recommend refraining from doing so. There’s several reasons why it’s likely in you and your patients’ best interest to work with an experienced Internet defamation removal attorney instead.
First, responding to a libelous and false review could actually cause the poster to further disseminate the false review and information. This is generally referred to as the ‘Streisand Effect’, where the exact opposite of what you’re seeking to do actually occurs. Simply put, don’t poke the bear.
Secondly, legal liability could arise for responding due to strict protections and safeguards established under the Health Insurance Portability and Accountability Act (HIPPA) and confidentiality agreements.
There are several situations where it might be necessary to respond to a review, including; in an absolute crisis situation, where the review is too harmful that you need to address it, if a response is appropriate, where there’s no possible legal violation, and when removal is not an option.
Implement Rigorous Standards to Prevent Negative Reviews
While this might seem straightforward and obvious, one of the best ways to combat online defamation and negative reviews is to NOT get them in the first place.
Always make sure to act professionally and treat dental patients with the utmost respect and courtesy. Additionally, regularly asking your clients for private feedback is a constructive way to ensure they don’t take to more public forums to air grievances. And, it shows that you truly are invested in their satisfaction.
If you have extremely difficult and problematic clients, we recommend having them sign a non-disclosure agreement (NDA) to receive a refund.
Claim Your Social Media & Directory Website Profiles
Proactivity is key when it comes to protecting your dental practice’s online reputation. Social media platforms and other user-generated content websites are hotspots for online defamation, so we recommend keeping a close eye on all accounts.
To manage your digital presence and information all in one spot, we suggest checking out Yext – a digital knowledge management platform. Furthermore, creating a Google Alerts account is also an effective way to combat online defamation, by receiving alerts anytime your dental practice’s name is mentioned online (and crawled by Google’s algorithm).
Just remember, it’s much easier to prevent a fire than it is to put one out.
Online Defamation Removal Tip: Keep in mind that just because a statement hurts your feelings, it doesn’t mean there’s necessarily an actionable defamation claim. For example, a statement of opinion will not give rise to an actionable defamation or libel claim, as there’s no proving whether it’s true or false. Furthermore, if the subject matter posted is in fact true, then there will be no actionable claim for defamation.
Who Can I Hold Liable For False Reviews Posted on RepDigger.com?
While it might seem like natural instinct to hold RepDigger.com liable for online defamation and false reviews, that’s generally not your best course of legal action. Simply put, RepDigger.com, and most other popular online review websites, are protected under Section 230 of the Communications Decency Act (CDA) – a popular piece of legislation protecting ISPs and other user-generated content platforms from defamation claims.
Specifically, Section 230 of the CDA provides:
“No provider or user of any interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.”
Just as telephone companies are not held liable for the criminal acts conducted across their telephone lines, websites are not generally liable for the information posted by third-parties – there are however a few narrow exceptions (criminal law violations, intellectual property infringement, child pornography, promissory estoppel).
So, who can you hold liable for false and damaging reviews posted on RepDigger.com?
If you or your business has been the victim of libelous and false reviews on RepDigger, and other user-generated content platforms, your best course of action is to hold the malicious poster/individual liable. However; this isn’t always easy, as most user-generated content platforms fail to implement strict sign-up and registration safeguards, meaning most posters are anonymous and not easily identifiable.
If you’re unsure of how to identify an anonymous online troll or poster, we recommend first consulting an experienced defamation removal attorney, as it can be a difficult and arduous process. Doing so will not only save you time, but hassle as well. Know that time is of the essence when confronting online defamation, so it’s imperative you take a direct path towards removal rather than a circumlocutory one.
Online Reputation Management Tip: Think twice before responding to negative and false online reviews/complaints, as it could potentially stand to spread the defamatory comments even further. It’s important to weigh the pros and cons of how an anonymous poster/commenter might act after you post a rebuttal to their comments.
Work With the Experienced Online Defamation Attorneys of Minc Law Now!
If you or your business/company has been the victim of false and negative reviews/complaints on RepDigger.com, and you’d like it removed, reach out to the online defamation removal attorneys of Minc Law to discuss your guaranteed removal today! That’s right, guaranteed removal! In our tenure as experienced online defamation removal attorneys, we’ve built up a series of legal and removal tactics to secure guaranteed removals from certain websites and online platforms.
To find the complete list of websites and online bulletin boards that we offer guaranteed libel removals from, head on over to our ‘Services’ page. And, we conduct said removals all for a flat, reasonable fee.
Online defamation and false reviews are similar to a wildfire, and the longer you let them sit and spread, the more damage it’s going to do to your business. Let’s put this fire out before it has time to gain traction.
Here’s what you can expect when working with the nationally recognized defamation lawyers of Minc Law:
- Utmost Respect & Courtesy: At Minc Law, we know just how invasive and overwhelming online attacks and abuse can be, so always know that we’re here to make the defamation takedown process as smooth as possible. After all, we’re here to further your best interests.
- Open Lines of Communication: Some Internet defamation attorneys go missing once the libel removal process has started. Not Minc Law. We’re here to keep you in the loop regarding all important details and updates surrounding your case and takedown.
- Websites & Businesses Respond to Us: Throughout our careers, we’ve secured the effective and seamless removal of over 25,000 pieces of libelous and false online content, litigated in over 22 states and 3 countries, and support a nearly 100% online defamation removal rate. We know who to work with and how to work with them in order to secure swift removals.
Rest assured when working with the Cleveland-based Internet defamation attorneys of Minc Law, that you’re in good hands!